Classic Double Bookcase Kocot Kids

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The ordered furniture will be delivered by a transport company. The shipment will be delivered on the day and time slot you'll be notified of via text message during the shipping scheduling stage.

The Seller provides a 2-year warranty on all goods offered in the online store. The 2-year warranty period begins on the date the goods are delivered to the customer.

The guarantor is Meblolux Sp. z o.o., with its registered office in Działdowo, ul. Grunwaldzka 40, 13-200 Działdowo.

If for any reason the furniture you have purchased from our shop does not meet your expectations you have the option to return the ordered products within 30 days of receiving the goods.

If you decide to return the goods you need to submit a request through our website.

All you have to do is log in to your Customer Panel. If you made the purchase as a non-logged-in customer, create an account by registering with the e-mail address you used to place the order.

Your order history will automatically be added to your account. Then go to "Order history and details" and select the products to return. Fill in the fields and submit your return request.

Once our staff has verified your request, you will receive a refund confirmation.

Only after you have received the confirmation if you request the return of a product, send it to the address:

Umebluje.pl

Warehouse no. 3 online shop
26 Pstrowskiego Street
10-602 Olsztyn, Poland

On a daily basis, we do our best to make sure that you are satisfied with your shopping experience in our shop. However, sometimes there are things over which we have no direct influence Check how to make a complaint.

The furniture you received has a manufacturing defect or was damaged in transit?

Don't worry, we will do our best to rectify this as soon as possible. To make a complaint, you must be logged in to the Customer Panel. If you made the purchase as a non-logged-in customer, simply register with the same e-mail address you used to place the order. Your order history will then be added to your account.

You should then go to the "Complaints" section, where you can easily lodge a complaint about the order you have selected by completing the fields in the application.

Our complaints department is open Monday to Friday from 8 a.m. to 4 p.m. Do you have any questions about complaints? Contact us at reklamacje@umebluje.pl.

We will do our best to help you with the product complaint process. We are committed to the satisfaction of each and every customer so that the furniture in your home pleases you for as long as possible!

With us you do not have to be afraid of complaints, check our feedback! :)

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