On a daily basis, we do our best to make sure you are happy with your purchases in our shop. However, sometimes there are things over which we have no direct influence Check out how to make a complaint.

The furniture you received has a manufacturing defect or was damaged in transit?

Don't worry, we will do our best to rectify this as soon as possible. To make a complaint, you must be logged in to the Customer Panel. If you made the purchase as a non-logged-in customer, simply register with the same e-mail address you used to place the order. Your order history will then be added to your account.

You should then go to the "Complaints" section, where you can easily lodge a complaint about the order you have selected by completing the fields in the application.

Our complaints department is open Monday to Friday from 8 a.m. to 4 p.m. Do you have any questions about complaints? Contact us at reklamacje@umebluje.pl.

We will do our best to help you with the product complaint process. We are committed to the satisfaction of each and every customer so that the furniture in your home pleases you for as long as possible!

With us you do not have to be afraid of complaints, check our feedback! :)